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Behavioral Health

Behavioral Health Services

The Behavioral Health Service offers a comprehensive continuum of consultative, inpatient, ambulatory, and emergency services for people with mental health and substance abuse disorders. The information in this section is offered to help individuals, friends and families make decisions about using our services.

These services give every patient the strength, knowledge, confidence, and hope to live a happy and productive life.

  • Inpatient Behavioral Health Services
    The acute inpatient services offer a team approach to care. This includes individual and group treatment such as group therapy, occupational therapy groups, patient education groups, therapeutic recreation, and family meetings. Some of our specialty programs include the psychiatric and substance abuse programs and a three-to-five day detoxification program. Clinical evaluation and crisis intervention is available 24 hours a day for emergencies.
  • Comprehensive Psychiatric Emergency Program (CPEP)
    CPEP is a hospital-based psychiatric emergency program which provides a primary entry point to the program for individuals who may be mentally ill to receive emergency observation, evaluation, care, and treatment in a safe and comfortable environment.
    Location: 1400 Pelham Parkway South, Building #1 – 1W6
    Hours of Operation: 24-hours/7 days
    Age: Child, Adolescent, Adult, Geriatric
    Telephone: 718-918-4850
  • CPEP Extended Observation Beds
    Beds operated by CPEP, which are adjacent to the CPEP emergency room, are available 24 hours per day, seven days per week to provide extended assessment and evaluation to provide up to 72 hours of observation.
  • CPEP Crisis Outreach
    A mobile crisis intervention component of the CPEP offering crisis outreach and interim crisis service visits to individuals outside an emergency room setting in the community.
    Location: 1400 Pelham Parkway South, Building #1 – 1W6
    Hours of Operation: 8 a.m. to 8 p.m.
    Telephone: 718-918-4989
  • Assertive Community Treatment Program (ACT Team)
    The ACT Team provides mobile intensive treatment and support to people with psychiatric disabilities. The focus is on the improvement of an individual’s quality of life in the community and reducing the need for inpatient care by providing intense community-based treatment services by an interdisciplinary team of mental health professionals. The mobile multi-disciplinary team is composed of psychiatrists, nurses, social workers, peer counselors, addiction counselors, and rehabilitation counselors. The program offers intensive services primarily Monday through Friday, 9 a.m. to 5 p.m., but provides crisis intervention 24 hours a day, seven days a week. Eligibility for admission into the ACT program is determined through a local Single Point of Access process (SPOA), which subsequently refers consumers to an ACT team based on their catchments area.
  • Adult Outpatient Behavioral Health Services
    The Adult Service provides treatment designed to minimize the symptoms and adverse effects of illness, maximize wellness, and promote recovery.
    Patients ages 18 and older receive individualized services for acute or chronic conditions requiring long or short-term treatment. Our services include individual, family, group psychotherapy, medication, and crisis intervention.
    Location: 1400 Pelham Parkway South, Building #1 – 10th floor (effective 9/26/2023)
    Hours of Operation: Monday, Thursday, and Friday from 8:00 a.m. – 5:00 p.m. & Tuesday and Wednesday from 8:00 a.m. – 6:00 p.m.
    Age: 18 and older
    Telephone number: 718-918-3462
  • Comprehensive Addiction Treatment Center (CATC)
    The CATC program provides outpatient chemical dependency treatment for men and woman over the age of 18 years old. Following a full psychiatric and medical evaluation, patients receive intensive alcoholism and other chemical dependency treatment, as well as treatment for any co-occurring psychiatric illness. Patients participate in individual therapy and daily group counseling.
    Location: 1400 Pelham Parkway South, Building #1,9th floor, 9 West2
    Hours of Operation: Monday – Friday from 8 a.m. – 4 p.m.
    Age: 18 years and older
    Telephone number: 718-918-4465
  • Harm Reduction/Recovery Program
    This grant-funded program specializes in reducing substance abuses and the transmission of HIV/AIDS and other Sexually Transmitted Diseases among people who are HIV infected or at high risk for infection. Individual, group, and family sessions are held in the inpatient and outpatient units throughout the Behavioral Healthcare Division. Specialized groups are formed to meet the needs of patients. The clinical staff is comprised of a psychologist, social workers, and a CASAC.
    Location: 1400 Pelham Parkway South, Building #4, 3rd floor, Room 3S14
    Hours of Operation: Monday – Friday from 9 a.m. – 5 p.m.
    Age: 18 years and older
    Telephone Number: 718-918-3732
  • Smoking Cessation Program
    The Smoking Cessation Program is designed to help individuals quit smoking. The program offers individual and group counseling, including a six-week program. Proactive telephone counseling is also available to assist you in remaining tobacco-free. Pharmacotherapy recommendations are based on your complete medical history and a comprehensive tobacco questionnaire. Social support is available as part of your treatment and is an important component in helping to secure social support in your daily life.
    Location: 1400 Pelham Parkway South, Building #4, 5th floor, Room 5N16
    Hours of Operation: Monday – Friday from 8 a.m. – 4 p.m.
    Age: 18 years and older
    Telephone Number: 718-918-3784