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Victim Services

NYC Health + Hospitals/Queens offers comprehensive services and treatment for sexual assault, domestic violence, child abuse, child neglect, and elder abuse. Social workers are onsite to provide services Monday through Friday from 9 a.m. to 8:30 p.m. and on weekends from 9 a.m. to 5 p.m. The Social Work Director and Associate Director are on call 24 hours a day, seven days a week for consultation.

NYC Health + Hospitals/Queens Sexual Assault-Domestic Violence Program provides victims crisis intervention, short-term counseling, referrals to Law Enforcement and long-term counseling, as well as medical services, including sexually transmitted disease (STD) treatment, H.I.V. counseling and testing, H.I.V. prophylaxis and collection of forensic evidence. Medical providers in the Emergency Room are certified as sexual assault forensic examiners (SAFE).

Our program also provides survivors with advocate services during off-hours when the Social Work Department is not on duty.

Services are often provided through our Emergency Room but you can request services directly by calling the Social Work Department, Monday through Friday, 8:30 a.m. to 5 p.m. at 718-883-4205 or718-883-4207. The New York City Domestic Violence Hotline (Safe Horizon) is staffed 24 hours a day, seven days a week. The toll-free telephone number is 1-800-621-4673.